Horst
Aug 28, 10:49 AM
Just my 0.02 regarding Apple's customer service :
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
theOtherGeoff
Mar 22, 04:29 PM
So what is next year the year of? Phones again let me guess
It will be the Year of Me.
MobileMe... renamed to be just 'me' Me on the web... Me on my iPad... Me on my iPhone... me on my mac... me on facebook.... me on ATV me on iTunes... Me on steroids.... me on the moon... Me... ME... ME!!!!!!!
(Cue Jon Lovitz with an Apple commercial: "Get to know ME!")
It will be the Year of Me.
MobileMe... renamed to be just 'me' Me on the web... Me on my iPad... Me on my iPhone... me on my mac... me on facebook.... me on ATV me on iTunes... Me on steroids.... me on the moon... Me... ME... ME!!!!!!!
(Cue Jon Lovitz with an Apple commercial: "Get to know ME!")
Details Matter
Mar 31, 03:48 PM
Let the Apple fanboys begin patting each other on the back, and taking something and running wild with it.
By the end of this thread, it'll be impossible to decipher what the original story was about.
Ironic. You took the thread off-topic to complain about people taking the thread off-topic. Thanks for the giggle.
By the end of this thread, it'll be impossible to decipher what the original story was about.
Ironic. You took the thread off-topic to complain about people taking the thread off-topic. Thanks for the giggle.
manu chao
Apr 27, 08:40 AM
Funny comment from Engadget:
Q: Why is my iphone tracking me?
A: It's not. It's tracking networks and cell towers near wherever you go.
Q: What is the difference between tracking me, and tracking the towers wherever I happen to go? Isn't that the same thing?
A: No. Because it's crowd-sourced. Total crowd size = 1.
Q: Umm. Ok? Soo. Why have you been keeping logs for the past year?
A: That was a bug.
Q: Then why was it unencrypted?
A: That was a bug.
Q: Right. Then why when I opted out did it ignore my choice?
A: That was a bug.
I think is quite conceivable that keeping those logs forever, not encrypting them, maintaining them despite an opt out, and not removing the timestamps was done in the spirit of: "Let's keep the data, maybe they will be useful at some point, and why bother do encrypt them, that is just some extra lines of code to write."
And it is this spirit which is somehow worrying.
Q: Why is my iphone tracking me?
A: It's not. It's tracking networks and cell towers near wherever you go.
Q: What is the difference between tracking me, and tracking the towers wherever I happen to go? Isn't that the same thing?
A: No. Because it's crowd-sourced. Total crowd size = 1.
Q: Umm. Ok? Soo. Why have you been keeping logs for the past year?
A: That was a bug.
Q: Then why was it unencrypted?
A: That was a bug.
Q: Right. Then why when I opted out did it ignore my choice?
A: That was a bug.
I think is quite conceivable that keeping those logs forever, not encrypting them, maintaining them despite an opt out, and not removing the timestamps was done in the spirit of: "Let's keep the data, maybe they will be useful at some point, and why bother do encrypt them, that is just some extra lines of code to write."
And it is this spirit which is somehow worrying.
Stellarola
Apr 14, 01:54 AM
My fianc� and I have been holding out since our first gen iPhones. This is a true bummer. I feels it's true. :(
RussOniPhone
Apr 6, 01:15 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
Does this mean I should cancel my order on the 11" Mac Book Air 1.4GZ, I got it with 4GB ram and it's a refurb so I saved some cash. Should I wait until June.
Thanks in advance for your advise!!
Does this mean I should cancel my order on the 11" Mac Book Air 1.4GZ, I got it with 4GB ram and it's a refurb so I saved some cash. Should I wait until June.
Thanks in advance for your advise!!
Multimedia
Aug 18, 11:54 PM
So the webpages at Apple.com suggest the improvement of Xeon vs Quad G5 in FCP of 1.3- 1.4 times as fast as the Quad G5.
However, notice that it is footnoted that these results were obtained using a Beta version of FCP:
On The Mac Pro Performance Page (http://www.apple.com/macpro/performance.html) In the first section "Film and Video" footnote under the Bar Charts:
"Testing conducted by Apple in July 2006 using preproduction Mac Pro units and shipping Power Mac G5 Quad units. Mac Pro testing conducted with a beta version of Final Cut Pro."What does this mean for us: new version of FCP required for multiple core utilization?
I just took advanatage of the crossgrade, will it soon need an upgrade as well? I hope it is an update/download not as a version upgrade/purchase.I'm sure it will be a free download update not more money. But I'm not surprised. That's why I'm waiting until December 10 to mail in my Crossgrade form and DVD. I wanted to get all the updates until the offer expires December 20 on the install DVDs I get with my Crossgrade. Thanks for pointing out that detail. :)
I think it's safe to point out that when this MultiCore version of Final Cut Pro is released, that FCP performance will also improve on the Quad. The same will also likely be true when Leopard ships.
However, notice that it is footnoted that these results were obtained using a Beta version of FCP:
On The Mac Pro Performance Page (http://www.apple.com/macpro/performance.html) In the first section "Film and Video" footnote under the Bar Charts:
"Testing conducted by Apple in July 2006 using preproduction Mac Pro units and shipping Power Mac G5 Quad units. Mac Pro testing conducted with a beta version of Final Cut Pro."What does this mean for us: new version of FCP required for multiple core utilization?
I just took advanatage of the crossgrade, will it soon need an upgrade as well? I hope it is an update/download not as a version upgrade/purchase.I'm sure it will be a free download update not more money. But I'm not surprised. That's why I'm waiting until December 10 to mail in my Crossgrade form and DVD. I wanted to get all the updates until the offer expires December 20 on the install DVDs I get with my Crossgrade. Thanks for pointing out that detail. :)
I think it's safe to point out that when this MultiCore version of Final Cut Pro is released, that FCP performance will also improve on the Quad. The same will also likely be true when Leopard ships.
mashinhead
Aug 5, 04:36 PM
Well iSight or no, there needs to be an update anyway. The Mac Pro will have Front Row, and how will you control it by remote if you're meant to keep it under your desk? The new Cinema Displays need an IR "extender".
Besides, I still think Apple WOULD love to include an iSight in their displays.
what if you don't want to buy and apple display but still want to use front row? I think is has to be on the computer, but i think there will be new displays
Besides, I still think Apple WOULD love to include an iSight in their displays.
what if you don't want to buy and apple display but still want to use front row? I think is has to be on the computer, but i think there will be new displays
ergle2
Sep 19, 10:08 PM
Yeah and they werent in Macs, so I didnt care.
Why do you care?
Why do you care?
Gelfin
Mar 4, 04:15 PM
Except I was responding to a post that suggested heterosexuals stop having sex...
I've reread the post in question several times, and I am just not seeing it. Would you mind explaining how you came to the conclusion that neko girl was suggesting heterosexuals stop having sex?
I mean, even if she was, good luck with that.
I've reread the post in question several times, and I am just not seeing it. Would you mind explaining how you came to the conclusion that neko girl was suggesting heterosexuals stop having sex?
I mean, even if she was, good luck with that.
Riemann Zeta
Apr 27, 09:42 AM
Whether or not the behavior of this cache was in fact "a bug", I think the update that flushes the cache files when Location Services is disabled will settle the issue.
syklee26
Mar 26, 01:27 AM
I have a feeling Apple won't charge $129 for Lion. It is not going to be easy to tell users that, after charging only $29 for SL, they are back to charging $129.
I feel like Apple may charge around $49 for Lion.
This is unless Jobs is going to be at WWDC with some really awesome secret features in his sleeve, like he did with Leopard.
I feel like Apple may charge around $49 for Lion.
This is unless Jobs is going to be at WWDC with some really awesome secret features in his sleeve, like he did with Leopard.
dwd3885
Mar 31, 03:10 PM
This is a smart move. It had to happen sooner or later.
John Gruber would eat Steve Job's ***** if he could. His opinion is extremely biased.
Ditto. Gruber is as much a blow hard as anyone can possibly be. He's such an arrogant, self-absorbing prick of a human being, without an un-biased bone in his body. He is the epitome of Apple fanboy.
John Gruber would eat Steve Job's ***** if he could. His opinion is extremely biased.
Ditto. Gruber is as much a blow hard as anyone can possibly be. He's such an arrogant, self-absorbing prick of a human being, without an un-biased bone in his body. He is the epitome of Apple fanboy.
charlituna
Apr 5, 10:34 PM
Problem is, its still Final Cut and will still suck at managing media.
Guess you want us to believe you are one of the folks blessed with an advance look
I'm not trolling, this is an honest question. But isn't a Final Cut pretty much worthless for commercial use without a way to put the results on Blu-Ray?
It's called 3rd party software and an external burner. Us big boys do it that way all the time.
Guess you want us to believe you are one of the folks blessed with an advance look
I'm not trolling, this is an honest question. But isn't a Final Cut pretty much worthless for commercial use without a way to put the results on Blu-Ray?
It's called 3rd party software and an external burner. Us big boys do it that way all the time.
rjohnstone
Apr 19, 06:58 PM
After reading some of the lawsuit, I had to post this..
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
What is the pic on the bottom? That ain't no Samsung tablet. Looks like a photoshop job.
All Samsung tabs have SAMSUNG blazed across the top of the face.
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
What is the pic on the bottom? That ain't no Samsung tablet. Looks like a photoshop job.
All Samsung tabs have SAMSUNG blazed across the top of the face.
Slim02
Apr 25, 04:47 PM
Normally I would argue that the customer doesn't have a right to a lot of things. But in this case - if you bought a device and it is tracking you (I'm not saying it is or it isn't) - the customer does have a right to know.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
If people learn to read they would know.... Thank to wprowe
http://www.apple.com/privacy/
Look at the section on Location-based Services. You agree that Apple can track your specific location including GPS data.
Quote:
Location-Based Services
To provide location-based services on Apple products, Apple and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Apple and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by Apple, such as the MobileMe “Find My iPhone” feature, require your personal information for the feature to work.
This (sort of) reminds me of how now your are legally allowed to get a free credit report once a year to determine whether or not it's correct. Companies used to make a fortune charging for something that people, inherently had the right to know.
If people learn to read they would know.... Thank to wprowe
http://www.apple.com/privacy/
Look at the section on Location-based Services. You agree that Apple can track your specific location including GPS data.
Quote:
Location-Based Services
To provide location-based services on Apple products, Apple and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your Apple computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by Apple and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by Apple, such as the MobileMe “Find My iPhone” feature, require your personal information for the feature to work.
jaw04005
Nov 28, 10:00 PM
Actually, in the United States we don't pay a "music tax" for blank CD or DVD media. That proposal failed in Congress primarily because CD and DVDs can be used for other purposes (like backing up data). However, the RIAA managed to get a tax on DAT tapes.
I believe that UK also struck down a similar music tax on CD and DVD media.
Many of the major CD and DVD manufacturers introduced the specially-labeled "audio cd" which costs more, and a percentage of those sales go to the recording industry. However, there are no differences between the two types of media.
Why should we care? Because if taxes (or royalties) are imposed, common sense will tell you that Apple will adjust their prices (or price drops) to reflect those additional costs. Simple economics.
I believe that UK also struck down a similar music tax on CD and DVD media.
Many of the major CD and DVD manufacturers introduced the specially-labeled "audio cd" which costs more, and a percentage of those sales go to the recording industry. However, there are no differences between the two types of media.
Why should we care? Because if taxes (or royalties) are imposed, common sense will tell you that Apple will adjust their prices (or price drops) to reflect those additional costs. Simple economics.
Georgie
Aug 26, 02:55 PM
Dude. You bought Rev. A machines. I've bought -- EIGHTEEN Macs over the past two years and -- nope NO problems. Granted, they are all PowerPc Macs. Just bought the final Rev. PowerPC 12" Powerbook G4 last week. I'm pleased as punch.
Sorry about your luck but you bought Rev. A machines. The only Rev A machine I ever bought from Apple was the Titanium (tibook) 400mhz G4 Powerbook in August of 2001. Three years later, almost to the day the warranty ended, Apple replaced almost the whole machine under Applecare. That was about my only trouble with Apple, and the problem with the machine was that I was really scared and all thumbs when it came to putting in a stick of memory -- broke the holders and they sent a whole new logic board. That machine is still going strong, with a DayStar CPU upgrade, in a friend's office, and it's got years left in her.
Three of my friends still are on 1998 and 1999 iMacs, going strong with new harddrives only. Two of my other friends are on 2001 and 2000 year iMacs -- one with the same hard drive. Two friends are on 2001/2000 iBooks, going strong. My sister and two other friends are on year 2002 iMacs. All kicking butt. Personally, I prefer my year 2002 667mhz VGA Titanium Powerbook (on it right now) to my other machines and will be upgrading the CPU to 1.2ghz in a few months at Daystar. All to say that Apple makes kickbutt machines. Sorry about your luck. Oh, and again, forgot to mention that since i've been on Apple since 1989, I never had a virus. I bought NOrton Anti Virus out of ignorance once inthe 90's and once in but promptly took it off the puters, unnecessary.
If I were you, I'd have started off with the top of the line G5 2.1ghz 20" iMac (with iSight) and a 14" 1.42ghz iBook. You understand, these are the top of the line of the great PowerPC line of Apple products. It's like buying a 1989 560SL Mercedes (last year) or a 1968 Mustang convertible. I'd ask Apple for a trade 'em in for your rev a machines at least until Rev C Mactels.
Ohhh, Rev A!
I guess I wasn't watching carefully or listening intently when they explained that part in the commercials. Did anyone else hear Mac-dude explain that I would be buying a "Rev A" product and should expect it to fail within three months? Maybe that's what he was saying in Japanese with Camera-chick.
This "Rev A" excuse doesn't hold water. See, had I known that I might not have bought a Mac at all. And if it's true I should expect my $2000 to buy a broken toaster then I also expect Apple to replace it, not make up excuses. As far as that goes, they should pay me to QC their products.
Sorry about your luck but you bought Rev. A machines. The only Rev A machine I ever bought from Apple was the Titanium (tibook) 400mhz G4 Powerbook in August of 2001. Three years later, almost to the day the warranty ended, Apple replaced almost the whole machine under Applecare. That was about my only trouble with Apple, and the problem with the machine was that I was really scared and all thumbs when it came to putting in a stick of memory -- broke the holders and they sent a whole new logic board. That machine is still going strong, with a DayStar CPU upgrade, in a friend's office, and it's got years left in her.
Three of my friends still are on 1998 and 1999 iMacs, going strong with new harddrives only. Two of my other friends are on 2001 and 2000 year iMacs -- one with the same hard drive. Two friends are on 2001/2000 iBooks, going strong. My sister and two other friends are on year 2002 iMacs. All kicking butt. Personally, I prefer my year 2002 667mhz VGA Titanium Powerbook (on it right now) to my other machines and will be upgrading the CPU to 1.2ghz in a few months at Daystar. All to say that Apple makes kickbutt machines. Sorry about your luck. Oh, and again, forgot to mention that since i've been on Apple since 1989, I never had a virus. I bought NOrton Anti Virus out of ignorance once inthe 90's and once in but promptly took it off the puters, unnecessary.
If I were you, I'd have started off with the top of the line G5 2.1ghz 20" iMac (with iSight) and a 14" 1.42ghz iBook. You understand, these are the top of the line of the great PowerPC line of Apple products. It's like buying a 1989 560SL Mercedes (last year) or a 1968 Mustang convertible. I'd ask Apple for a trade 'em in for your rev a machines at least until Rev C Mactels.
Ohhh, Rev A!
I guess I wasn't watching carefully or listening intently when they explained that part in the commercials. Did anyone else hear Mac-dude explain that I would be buying a "Rev A" product and should expect it to fail within three months? Maybe that's what he was saying in Japanese with Camera-chick.
This "Rev A" excuse doesn't hold water. See, had I known that I might not have bought a Mac at all. And if it's true I should expect my $2000 to buy a broken toaster then I also expect Apple to replace it, not make up excuses. As far as that goes, they should pay me to QC their products.
DakotaGuy
Aug 11, 02:39 PM
It is more like 81% of the world market.
MS Windows has about 95% of the world market...doesn't mean the technology is better.:)
MS Windows has about 95% of the world market...doesn't mean the technology is better.:)
matttrick
Sep 19, 12:45 AM
im glad i bought just the other day, itll be within the 14 day return period. i know some people have said they are able to get the restocking fee waived. any tips on this?
briand05
Apr 11, 11:49 AM
Hopefully it will have LTE. The disappointing thing is the A5 will be outdated by the end of the year/early 2012, if they do in fact use the same processor as in the iPad 2. They better have 1 GB of RAM at least at that point too. If they wait that long I would hope that the iPhone 5 is a pretty big hardware leap.
ten-oak-druid
Apr 25, 02:18 PM
Because Apple is not tracking you. Apple does not get any of that data, they will never see or touch it. It is data that is stored locally on your phone out of reach from everyone except you. "Apple tracks you" would mean that the phone is sending the data 'home', but it doesn't. APPLE HAS NO IDEA WHERE THE F YOU ARE OR WERE (and they probably couldn't care less)
Prove it.
Prove it.
maelstromr
Mar 31, 02:49 PM
Until you stop making money.
:D
:D
kentkomine
Apr 11, 03:42 PM
Aww, I was really hoping/expecting for a summer release :( But with all the other rumors suggesting that WWDC 2011 will be software-oriented, it makes sense. The iPhone 5 better be AWESOME, or else!!
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