Squire
Jul 15, 06:10 AM
For what it's worth, Alienware's top-of-the-line ALX series desktops (actually, all of their desktops, I believe) have the power supply at the top, too. I know some will scoff but they are lauded for their gaming performance and they brag about their cooling technology.
-Squire
-Squire
MacinDoc
Aug 26, 11:40 PM
I just called Apple support, I was on hold for over 20 minutes, then I was disconnected. No wonder people are unhappy :mad: :( :confused:
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
EstrlM3
Apr 6, 02:13 PM
Nice...I'm glad to have a more rare piece of hardware. I love mine and have no issues, it'll only get better over time.Reminds me of the days of the RAZR, that's what the iPhone and iPad have become.
Honda sells a TON more cars than BMW by a huge factor...I'd rather drive a BMW, I guess you're all happy with the Hondas :)
In this case BMW (Apple) is far outselling Honda (Motorola) ;)
Honda sells a TON more cars than BMW by a huge factor...I'd rather drive a BMW, I guess you're all happy with the Hondas :)
In this case BMW (Apple) is far outselling Honda (Motorola) ;)
noire anqa
Mar 26, 07:35 AM
Thank you for your constructive reply but I have a feeling it will all fall on deaf ears given that most have never actually gone on Google and researched what has been added/changed/enhanced to Mac OS X Lion. For example SAMBA has been removed and completely replaced with a ground up clean room implementation of SMB2 which will translate into better support for Windows Vista and 7 clients as well as the latest versions of Windows. Why hasn't that been mentioned by the nay sayers here?
OpenGL 3.2 has been added and funny enough not a single thing has been said about the fact that it lays the foundation for future updates that will be more prompt.
Then there is Webkit2 based web browser whose knock on effects go well beyond Safari and into applications wishing to utilise web based technologies with framework that provides said functionality but handles all the mundane security/process isolation/etc behind the scenes.
The merging of AV Foundation that serves as the foundation for future development for media products that will span iOS and Mac OS X; that you can have the same media core on iOS and Mac OS X then build upon it to differentiate between the desktop and tablet version by having a different interface, more features on the desktop version etc.
Sandboxing is being enhanced further and more system components are being put into it as to reduce the security exposure when a bug is found.
I'm sure others can note even more enhancements but it is frustrating when I hear the same nauseating ignorance over and over again from the cheap seats screaming there are no new features and yet they've done zero in the way of researching and reading on the matter.
You can't hear me .. but i'm cheering for you.
OpenGL 3.2 has been added and funny enough not a single thing has been said about the fact that it lays the foundation for future updates that will be more prompt.
Then there is Webkit2 based web browser whose knock on effects go well beyond Safari and into applications wishing to utilise web based technologies with framework that provides said functionality but handles all the mundane security/process isolation/etc behind the scenes.
The merging of AV Foundation that serves as the foundation for future development for media products that will span iOS and Mac OS X; that you can have the same media core on iOS and Mac OS X then build upon it to differentiate between the desktop and tablet version by having a different interface, more features on the desktop version etc.
Sandboxing is being enhanced further and more system components are being put into it as to reduce the security exposure when a bug is found.
I'm sure others can note even more enhancements but it is frustrating when I hear the same nauseating ignorance over and over again from the cheap seats screaming there are no new features and yet they've done zero in the way of researching and reading on the matter.
You can't hear me .. but i'm cheering for you.
Bosunsfate
Aug 5, 04:56 PM
6PM London time..
Use the dashboard clock widget if you're in the UK and open a clock then set it to Cupertino..
Correct, the time difference is plus 8 hours. Good call on the widget usage. :p
Use the dashboard clock widget if you're in the UK and open a clock then set it to Cupertino..
Correct, the time difference is plus 8 hours. Good call on the widget usage. :p
hayesk
Mar 26, 02:36 PM
I tested Lion, and removed it after a month. Not buying it. I'll use Snow Leopard, it's the best OS so far. I'll see the one after Lion, maybe there will be something interesting.
This is the problem of non-developers getting access to software that is not intended for the public. People install it, expecting it to have all the stability and features of the final version and get disappointed when it doesn't. And people wonder why Apple is all about secrecy and NDAs.
You shouldn't have installed it in the first place. Look at it when it is released and make your decision.
This is the problem of non-developers getting access to software that is not intended for the public. People install it, expecting it to have all the stability and features of the final version and get disappointed when it doesn't. And people wonder why Apple is all about secrecy and NDAs.
You shouldn't have installed it in the first place. Look at it when it is released and make your decision.
Liebo11
Aug 7, 07:58 PM
great . . . i just get a new macbook with tiger now i'm gonna have to get leopard . . . how much will this put me back?
Sabenth
Nov 28, 07:09 PM
i can only but laugh at this as some one mentioned ealier ipods or zunes or cd players play music its up the indvidual who puts the music on them to use legal or iligal sounds and the player makes no diffrance so lables shouldnt get a cut from sales
law guy
Aug 6, 04:28 PM
As Apple applied for the trademark, it will not be approved.
It is up to Apple how they want to proceed. A fight that can't win, no matter how much money they have.
Mac Pro has been the premier Mac dealer in the same county as Apple since 1988. Out of all the names for this new line of computers, why choose one that they know they cannot have.
We are already getting countless support calls for the macbook pro. It seems they assume we made them When we can't help them, they seem to get very upset.
Mac Pro is in a position to file for a court order not to release any computer that bears our name.
So get ready WWDC, we will be watching.
Mike Ajlouny
President
MAC-PRO.com
Mike - I'm sure Apple had their IP counsel do an IP search prior to deciding on any names and filing for registration. That is the first and most basic step and is not going going to escape the experienced folks at whatever large firm Apple is using for IP these days. A TM approval from the USPTO doesn't take long at all, 10 to 18 months. Are you operating under the impression that Apple's registration hasn't already been approved? Did you protest the trademark during the time provided for the filing of protests during the trademark registration process? If you've registered mac-pro in the past, did you follow all the guidelines (e.g. providing notice that you were using the term within 6 months of your approval to the USPTO or request a six month extension with USPTO, etc.) have you renewed the registration? If you did file, had it approved, provided the notices of use to the the USPTO, and protested and lost on Apple's application, a bid for a TRO will be interesting as - assuming that last list of events - there are no rights being infringed. Of course, I'm not an IP att'y and there's a long list of assumptions here, and I'm sure if you did have an issue, a post on the MR forum wouldn't be your means of pursuing it.
It is up to Apple how they want to proceed. A fight that can't win, no matter how much money they have.
Mac Pro has been the premier Mac dealer in the same county as Apple since 1988. Out of all the names for this new line of computers, why choose one that they know they cannot have.
We are already getting countless support calls for the macbook pro. It seems they assume we made them When we can't help them, they seem to get very upset.
Mac Pro is in a position to file for a court order not to release any computer that bears our name.
So get ready WWDC, we will be watching.
Mike Ajlouny
President
MAC-PRO.com
Mike - I'm sure Apple had their IP counsel do an IP search prior to deciding on any names and filing for registration. That is the first and most basic step and is not going going to escape the experienced folks at whatever large firm Apple is using for IP these days. A TM approval from the USPTO doesn't take long at all, 10 to 18 months. Are you operating under the impression that Apple's registration hasn't already been approved? Did you protest the trademark during the time provided for the filing of protests during the trademark registration process? If you've registered mac-pro in the past, did you follow all the guidelines (e.g. providing notice that you were using the term within 6 months of your approval to the USPTO or request a six month extension with USPTO, etc.) have you renewed the registration? If you did file, had it approved, provided the notices of use to the the USPTO, and protested and lost on Apple's application, a bid for a TRO will be interesting as - assuming that last list of events - there are no rights being infringed. Of course, I'm not an IP att'y and there's a long list of assumptions here, and I'm sure if you did have an issue, a post on the MR forum wouldn't be your means of pursuing it.
KnightWRX
Mar 23, 06:11 AM
Well, you only need to look at what happened with the gameboy to see that competition is good.
After seeing off the game gear and lynx, the gameboy stagnated for almost a decade. How long did it take before there was a colour version? Years, yet we've seen some great revisions since the PSP was announced.
Internet Explorer 6. Case closed on "competition is good". Seriously, that anyone would doubt it at this point is baffling.
After seeing off the game gear and lynx, the gameboy stagnated for almost a decade. How long did it take before there was a colour version? Years, yet we've seen some great revisions since the PSP was announced.
Internet Explorer 6. Case closed on "competition is good". Seriously, that anyone would doubt it at this point is baffling.
Multimedia
Aug 21, 01:25 AM
Mac Pros will need 64bit Leopard to achieve their full multi-core potential. Expect all Core 2 based Macs to hold value well through the next release cycle of OSX Leopard.
Apple is still selling G5's on the website for $3299! Until
Adobe gets out - and optimizes - universal binaries, Quad G5 will sell for more than Quad Xeon Mac Pros! :rolleyes:Quad G5 is only $2799 on the SAVE refurb page. Refurbs are the same as new with a new warranty. But I think that would be a poor choice compared to a Mac Pro. The Mac Pro is not cheaper because you have to add more expensive RAM. But it is faster overall and Rosetta Photoshop performance isn't bad. Quad G5 will also benefit from Leopard don't forget. It's not like Leopard is going to not be written to take advantage of the 64-bit G5 as well.
But I would not recomend a G5 Quad to anyone at this point. I'm pondering a Mac Pro purchase myself. But I'm going to try and hold out for a refurb or even see if I can wait for Clovertown. But I'm likely to be one of the first to snag a Mac Pro refurb when they hit the SAVE page in November-December. By then I may even be thinking about waiting for the January 9th SteveNote. Quad G5 is no slouch. But Mac Pro is faster overall.And I thought you were married to your quad last week ......While I may be married to my Quad G5, we're not exclusive and she likes a threesome with the younger faster models as much as I do too. :p
Apple is still selling G5's on the website for $3299! Until
Adobe gets out - and optimizes - universal binaries, Quad G5 will sell for more than Quad Xeon Mac Pros! :rolleyes:Quad G5 is only $2799 on the SAVE refurb page. Refurbs are the same as new with a new warranty. But I think that would be a poor choice compared to a Mac Pro. The Mac Pro is not cheaper because you have to add more expensive RAM. But it is faster overall and Rosetta Photoshop performance isn't bad. Quad G5 will also benefit from Leopard don't forget. It's not like Leopard is going to not be written to take advantage of the 64-bit G5 as well.
But I would not recomend a G5 Quad to anyone at this point. I'm pondering a Mac Pro purchase myself. But I'm going to try and hold out for a refurb or even see if I can wait for Clovertown. But I'm likely to be one of the first to snag a Mac Pro refurb when they hit the SAVE page in November-December. By then I may even be thinking about waiting for the January 9th SteveNote. Quad G5 is no slouch. But Mac Pro is faster overall.And I thought you were married to your quad last week ......While I may be married to my Quad G5, we're not exclusive and she likes a threesome with the younger faster models as much as I do too. :p
Mister Snitch
Mar 31, 02:43 PM
By the end of this thread, it'll be impossible to decipher what the original story was about.
As opposed to YOUR post, which is all about the original story. Right.
As opposed to YOUR post, which is all about the original story. Right.
wmmk
Aug 17, 09:37 AM
Won't Adobe use Core Image when the Universal Binaries come out? If both Quads had the same high powered graphics card, the benchmarks may show them to be the same with Core Image tasks.
doubt it. because having core image would mean a totally seperate windows version. developing 2 totally different codebases would take forever.
doubt it. because having core image would mean a totally seperate windows version. developing 2 totally different codebases would take forever.
gugy
Aug 5, 10:42 PM
predictions:
Leopard preview
Mac Pro (same enclosure)
New displays. Same enclosure, better specs.
Isight, smaller, stand alone. or BTO on displays
New large display 40"+
New Aiport xpress. Better range, wirelles music/video.
That's it
No ipods, no Ihome, no iphone.
Leopard preview
Mac Pro (same enclosure)
New displays. Same enclosure, better specs.
Isight, smaller, stand alone. or BTO on displays
New large display 40"+
New Aiport xpress. Better range, wirelles music/video.
That's it
No ipods, no Ihome, no iphone.
CellarDoor
Aug 8, 06:29 AM
In nine months or less......... we'll have those
Top Secret features in our machines - too bad
for Redmond they won't be revealed until then.
Core graphics and Quartz Extreme will be amazing.
Love Time Machine, Spaces, etc.
Is this a poem? Lovely.
Top Secret features in our machines - too bad
for Redmond they won't be revealed until then.
Core graphics and Quartz Extreme will be amazing.
Love Time Machine, Spaces, etc.
Is this a poem? Lovely.
Butters
Aug 11, 10:29 AM
I don't really want an iphone, I'd rather have an ipod with ichat/isight tbh
rishio
Apr 6, 12:24 AM
The apple store is down so maybe they are announcing it tomorrow?
littleman23408
Dec 3, 11:07 PM
. saw a ferrari or lambo at lunch with 3 bunched low tailpipes. be fun to go home and look at the game and see if that car is available in the game!
anyways now that i know this thread exists i'll read the new posts (read all the old today) and chime in from time to time. maybe get some of your online names too so we can race!
You sound like quite the enthusiast and hope to play with you online!
I think you may have saw the Ferrari 458....
If anyone wants to add me, my PSN name is the same as my MR name: NoSmokingBandit
Perhaps we could trade cars or something. I have an '08 Ferrari California (won from the Pro series Ferrari race) i have no use for, but i really need a Lambo (any will do, needed for the Pro series Lambo race).
I sent you a request.
Finally got gold on beginner Nurburgring Sector 2. That has taken me a long time to achieve. I feel sector 2 won't be as hard on intermediate. I think I have spent all of my recent time playing the game on the nurburgring challenges. I love that course!
anyways now that i know this thread exists i'll read the new posts (read all the old today) and chime in from time to time. maybe get some of your online names too so we can race!
You sound like quite the enthusiast and hope to play with you online!
I think you may have saw the Ferrari 458....
If anyone wants to add me, my PSN name is the same as my MR name: NoSmokingBandit
Perhaps we could trade cars or something. I have an '08 Ferrari California (won from the Pro series Ferrari race) i have no use for, but i really need a Lambo (any will do, needed for the Pro series Lambo race).
I sent you a request.
Finally got gold on beginner Nurburgring Sector 2. That has taken me a long time to achieve. I feel sector 2 won't be as hard on intermediate. I think I have spent all of my recent time playing the game on the nurburgring challenges. I love that course!
joemama
Aug 12, 07:03 AM
Who says Apple has to piggy-back off of another carrier? Let's not forget the large distribution center Apple bought some time back. Maybe the delay in the phone has more to to with that.
Steve holds grudges. While I think the Rokr was more of a market test, he won't go back with Cingular. We all know if Apple is going to do anything they are going to do it right - with Steve calling the shots.
Steve holds grudges. While I think the Rokr was more of a market test, he won't go back with Cingular. We all know if Apple is going to do anything they are going to do it right - with Steve calling the shots.
lyzardking
Apr 6, 11:56 AM
I have something better than a MacBook Air. It's called an iPad 2.
Let me know when it can run CS5 (in a pinch) and I'm in
Until then, I'm waiting for a back-lit key board and a faster processor (yah, I know learn how to type, yada-yada. I've been at this long enough that if you could type you became a "typesetter")
Let me know when it can run CS5 (in a pinch) and I'm in
Until then, I'm waiting for a back-lit key board and a faster processor (yah, I know learn how to type, yada-yada. I've been at this long enough that if you could type you became a "typesetter")
skunk
Aug 6, 01:39 PM
As Apple applied for the trademark, it will not be approved.
It is up to Apple how they want to proceed. A fight that can't win, no matter how much money they have.
Mac Pro has been the premier Mac dealer in the same county as Apple since 1988. Out of all the names for this new line of computers, why choose one that they know they cannot have.
We are already getting countless support calls for the macbook pro. It seems they assume we made them When we can't help them, they seem to get very upset.
Mac Pro is in a position to file for a court order not to release any computer that bears our name.
So get ready WWDC, we will be watching.
Mike Ajlouny
President
MAC-PRO.comFascinating. What will they call it? Macintosh Pro?
It is up to Apple how they want to proceed. A fight that can't win, no matter how much money they have.
Mac Pro has been the premier Mac dealer in the same county as Apple since 1988. Out of all the names for this new line of computers, why choose one that they know they cannot have.
We are already getting countless support calls for the macbook pro. It seems they assume we made them When we can't help them, they seem to get very upset.
Mac Pro is in a position to file for a court order not to release any computer that bears our name.
So get ready WWDC, we will be watching.
Mike Ajlouny
President
MAC-PRO.comFascinating. What will they call it? Macintosh Pro?
aswitcher
Aug 11, 02:40 PM
What I gather would really make the iPhone something special:
SuperCachetes
Mar 22, 06:53 PM
Oh yeah... and here's a fun little nugget for those who like to tout Obama's coalition:
Here's a little fun little nugget for those who say "Obama's just Bush all over again."
UN Resolution 1441 (2002) was drafted by the US and UK, and presented at the UN by Bush.
UN Resolution 1973 (2011) was drafted by France, Lebanon, and the UK, and not presented by the US.
Like you, I would rather us not be involved at all - but we hardly have quite the same hand in this latest business as we did when we went WMD-hunting...
Here's a little fun little nugget for those who say "Obama's just Bush all over again."
UN Resolution 1441 (2002) was drafted by the US and UK, and presented at the UN by Bush.
UN Resolution 1973 (2011) was drafted by France, Lebanon, and the UK, and not presented by the US.
Like you, I would rather us not be involved at all - but we hardly have quite the same hand in this latest business as we did when we went WMD-hunting...
nvbrit
Apr 25, 01:59 PM
And even if they did, what would they do with it? Go to my friends house and come visit me at my address? All that information has been in the local phone book for decades.
and if someone wanted to use this information for criminal purposes to track you, they would have to have first tracked you anyway in order to get your phone or computer from you to get this information so then what really is the point?!
and if someone wanted to use this information for criminal purposes to track you, they would have to have first tracked you anyway in order to get your phone or computer from you to get this information so then what really is the point?!
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